Policies

Privacy Policy

Last updated September 2026

This is a takeout kitchen, not a data company. We collect what we need to cook your order, call you back and hand you the right bag — and nothing more.

What we collect

When you send an order request we store the name, phone number and (if you choose to give it) email address you enter, your pickup time, your order and any notes you add. Notes are read by the kitchen staff preparing your food.

If you call us, we write down the same details on the order. If you pay by card at the counter, the payment details go to the card terminal and its processor — we never see or store your full card number.

Why we use it

To prepare the food, confirm the total and pickup time, contact you if something runs late or a dish sells out, and keep a record of recent orders so we can resolve a complaint or a missing item.

What stays in your browser

Your cart is saved in your own browser's local storage so it's still there when you come back. It isn't sent to us until you press send, and clearing your browser data removes it.

Who else sees it

Our hosting and database provider keep the order records. Google Maps loads a map of our address, and Google may set its own cookies when you interact with it. If you order through a third-party delivery app instead of this site, that app becomes the one handling your details under its own policy.

We do not sell your personal information, and we don't send marketing texts.

How long we keep it

Recent orders stay in the kitchen's order list so staff can see what's coming. Older requests are cleared once they're no longer needed for the shop's day-to-day record.

Your choices

Ask us what we hold about you, correct it, or have it deleted — email support@marleyscaribbean.com or call (860) 718-6459. We'll need enough detail to find your order, usually the name and phone number you used.

Children

This site is for adults ordering food. We don't knowingly collect information from children; if you believe a child has sent us details, tell us and we'll remove them.

Questions about this policy?

Call (860) 718-6459 or email support@marleyscaribbean.com and a person — not a robot — will answer.