Policies

Delivery & Pickup

Last updated September 2026

Marleys Island is a takeout kitchen first. Almost every order leaves the counter in a bag; delivery is something we arrange case by case for the big trays.

Pickup

Orders are collected at 3018 State St, Erie, PA 16508. Send an order request or call ahead, then give your name and order reference at the counter. Plates usually take 20 to 40 minutes; platters and trays take longer depending on what's on the grill.

Come inside rather than waiting in the car in winter — the counter is the first thing you see, and there's somewhere to set a tray down.

Pickup windows

Orders are held hot for about 30 minutes after the time you asked for. After that the kitchen closes the ticket and the food is discarded — plantain and rice and peas don't survive a rehearse. You won't be charged, but you'll need to order again.

Running late? Call (860) 718-6459 and we'll hold it as long as the kitchen is open.

Hours

Monday to Saturday 11:00 AM – 8:00 PM, Sunday 11:00 AM – 6:00 PM. The kitchen can sell out of a dish early, most often jerk chicken on a Friday or Saturday; we'd rather tell you honestly than take an order we can't fill.

Delivery

We don't run our own delivery service. For catering trays of 25 or more inside Erie, call us and we'll tell you plainly whether we can get it to you hot that day — sometimes we can, sometimes the honest answer is to add a couple of hours or pick it up.

Where delivery is agreed, we confirm the address, access and a contact number in advance, and the order is paid at handoff.

Third-party apps

We appear on a couple of delivery apps, and their prices and hours are theirs to set. If something ordered through an app arrives wrong, contact that app — they handle the money. For anything ordered directly with us, call the shop and we'll sort it.

Questions about this policy?

Call (860) 718-6459 or email support@marleyscaribbean.com and a person — not a robot — will answer.